{"id":10,"date":"2023-04-17T11:07:27","date_gmt":"2023-04-17T11:07:27","guid":{"rendered":"https:\/\/timesaudio.in\/shop\/?page_id=10"},"modified":"2026-06-25T16:37:12","modified_gmt":"2026-06-25T16:37:12","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/timesaudio.in\/shop\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Last Updated: June 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Times Audio Private Limited, we strive to ensure that every product reaches our customers in proper working condition. Please read this policy carefully before placing an order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Eligibility for Returns<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returns are accepted only in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wrong product delivered by Times Audio.<\/li>\n\n\n\n<li>Product has a verified manufacturing defect.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Returns will not be accepted for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change of mind.<\/li>\n\n\n\n<li>Product no longer required.<\/li>\n\n\n\n<li>Compatibility issues not confirmed by Times Audio before purchase.<\/li>\n\n\n\n<li>Improper installation or misuse.<\/li>\n\n\n\n<li>Cosmetic damage reported after installation or use.<\/li>\n\n\n\n<li>Products damaged due to customer handling.<\/li>\n\n\n\n<li>Special-order, custom-order or made-to-order products unless defective.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Return Request Period<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must notify Times Audio within 7 days of receiving the product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests received after 7 days may not be eligible for return, replacement or refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Return Authorization<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before returning any product, customers must contact Times Audio and obtain return approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unauthorized returns may be refused.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Return Shipping<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise approved in writing, customers are responsible for return shipping costs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Products must be returned in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Original packaging<\/li>\n\n\n\n<li>Complete accessories<\/li>\n\n\n\n<li>User manuals<\/li>\n\n\n\n<li>Warranty cards<\/li>\n\n\n\n<li>Any promotional items included with the product<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Product Inspection<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returned products will be inspected after receipt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If no manufacturing defect is found, the product may be returned to the customer and return shipping charges may apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Transportation Damage<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must inspect packages at the time of delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any visible transit damage, missing items or packaging issues must be reported within 24 hours of delivery along with clear photographs and the original packaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Claims reported after this period may not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Refund Approval<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are processed only after:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product inspection is completed.<\/li>\n\n\n\n<li>Return eligibility is confirmed.<\/li>\n\n\n\n<li>Necessary approvals are received.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Refund Timeline<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds are generally processed within 7 to 14 business days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Actual credit timelines depend on the customer\u2019s bank, card issuer or payment provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Replacement<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable, Times Audio may offer a replacement instead of a refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Replacement availability depends on stock and manufacturer policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Manufacturer Warranty Claims<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Products covered under manufacturer warranty may require service, repair or replacement directly through the authorized brand service network.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Warranty decisions are made solely by the manufacturer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Times Audio Private Limited<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: parasher.s95@gmail.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:<br>+91 93132 35774<br>+91 81300 89774<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: June 2026 At Times Audio Private Limited, we strive to ensure that every product reaches our&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Times Audio Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timesaudio.in\/shop\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Times Audio Shop\" \/>\n<meta property=\"og:description\" content=\"Last Updated: June 2026 At Times Audio Private Limited, we strive to ensure that every product reaches 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